DIRECTV customer service has your back

Spectrum is a leading cable internet, TV and home phone provider. Shop internet starting at $50.00/mo. with speeds from 500 – 1,000 Mbps.

Billing & technical support:

(888) 768-5924

$
48,99
/mo
Free
/mo

Incredible technical support

DIRECTV provides quality customer service and technical support to help with your every TV or internet need.Whether you need help installing new equipment, want to troubleshoot an issue, or have questions about using the Gemini device or DIRECTV App, just call and a DIRECTV professional will resolve the issue.

Join the millions of customers who choose DIRECTV to deliver the best in entertainment.​

DIRECTV customer service is available online and via phone to help with your every need.

DIRECTV frequently asked questions

DIRECTV customer service is available and ready to provide the support you need Monday through Saturday from 8 AM to 5 PM. Check out this list of DIRECTV FAQs for easy answers that can help customers. Feel free to call us for further clarification or assistance.
Can I enroll in automatic payments?

Yes, you can sign up for automatic billing:

  • Once you see Auto Bill Pay, click “Enroll Now”

  • Select how you want to pay

  • Check that everything is correct and click Submit

To find your DIRECTV account number, look for the 9-digit number located at the top of your bill, or log in to your DIRECTV account and select My Overview.

Go to DIRECTV.com and click “Forgot email or Access ID?

  • Under the My Account dropdown menu

  • Once redirected to AT&T, enter your account number and billing zip code

  • Click continue and select “DIRECTV” from the dropdown menu

  • Expect an email with your User ID to arrive shortly

Yes, if you have a zero account balance and meet several other requirements, you can temporarily suspend your account for a minimum of 30 days. Call 1.800.531.5000 for details and to find out if you’re eligible.

No longer interested in DIRECTV service? Call 1.800.531.5000 to cancel. For DIRECTV + AT&T bundle cancellations, call 1.800.288.2020.

Yes, you will be charged prorated cancellation fees up to $20/month if you cancel before your contract expiration date.

In the event of extreme weather conditions, your connection may be interrupted, but only temporarily. With Signal Saver, DIRECTV satellite is more reliable than ever.


**Signal Saver only in case of satellite signal outage. Available on 160+ most-watched channels (based on viewership). Requires compatible device connected to high-speed internet